For over 40 years, we’ve been delivering clinical and relationship-based care that connects and enriches the lives of every resident, every single day. All of our homes offer affordable care options, including Commonwealth funding.
It can be an extremely emotional and stressful time when your loved one can no longer live safely in their own home and residential aged care becomes your only option. There is often a perception that residential aged care is akin to a nursing home which is synonymous with loss – loss of control, choice, confidence, freedom and independence, ability, lifestyle and social connections. These perceived losses can lead to a feeling of fear, vulnerability and resentment.
We understand this because for over 40 years we’ve cared for Australians and helped countless people make the transition. There is nothing to fear and your loved one can maintain a sense of control, choice, freedom and independence as they move into their new home.
We give you complete peace of mind and full reassurance your loved one is cared for, respected and treated as an individual.
We deliver services to live the life your loved one deserves. At CraigCare, your loved one will be safe and cared for. They will feel valued. They will retain your choices, freedoms and independence, including your lifestyle and community connections.
CraigCare homes have a warm, home-like environment with a true sense of comfort and warmth. We’re committed to upholding the freedoms, independence and privacy your loved one wants with our professional and personalised care. There are so many reasons to choose CraigCare as your care provider, and below are just a few:
Across all of our aged care homes, we offer several types of care and support to a variety of residents, all with different needs and desires. We welcome those with low to high care needs and everything in between. Below are the four primary types of care we offer at CraigCare. We enable seamless transitions between our care options, so you don’t have to worry if your situation changes. CraigCare is always here by your side. If you have any questions about the types of care we offer and if we’re a good fit for you – don’t hesitate to enquire with our friendly team.
The transition to aged care can sometimes be a stressful time for families. We are here to help you every step of the way. Below is our simple 4-step process to being welcomed into the CraigCare family. If you have any questions about admissions into a CraigCare home, please get in touch with our friendly Admissions team by calling 0468 718 856 or click here to submit an online enquiry.
For entry into our CraigCare homes you will need:
Our friendly Admissions team are happy to talk you through each of these steps and support you all the way.
An ACAT assessment is your way to access aged care support.
It is used to determine your eligibility for funding and to decide what level of care you require based on your circumstances and support needs.
For some, the paperwork required for completion can feel confusing, overwhelming and sometimes stressful.
At CraigCare, our team are here to help you every step of the way.
We will support you in completing the necessary paperwork so you can focus on an easy move into our homes and spend quality time with your loved one.
We strongly encourage residents to personalise their rooms as much as possible to make it feel like home.
We provide an electric bed, bedside table and chair.
We encourage you to bring you own special possessions and photo frames for hanging to personalise your room.
Larger items are welcome as long as they do not present a safety issue. This can be discussed prior to your move in day.
No. We fully support “Ageing in Place” where the level of care provided changes as your care needs change.
Decisions about where you will live within the home will prioritise your wellbeing, protection and safety and take into account our ability to provide you with the best possible care.
There may be times when we will need to reassess where you live within the home to ensure we meet these priorities. A comprehensive and individualised care plan will be created upon arrival to our home and is regularly updated depending on your care needs.
At CraigCare some of our aged care fees may be negotiable.
Talk to us about your Refundable Accommodation Deposit and our Extra Service Fees and we will find a solution that best meets your care needs and financial situation.
The Basic Daily Care Fee and Means Tested Care Fee are non-negotiable as these fees are established by Commonwealth Department of Health.
Absolutely yes. This is your home.
We ask you to speak with our care staff regarding when you will be leaving for the day so we are aware of your movements and are able to assist you in whatever you need (e.g. providing you with any required medication, help with arranging transport or a packed lunch).
If you have any questions about CraigCare, our friendly Admissions team will be happy to help. Please contact them by calling 0468 718 856 or by completing the form below to send an online message.