Specialised Dementia Care

Honouring the Whole Person Living with Dementia

About Our Dementia Care

Everyone has a story. Everyone has a lifetime of memories, experiences, and passions – and this doesn’t change when someone is living with dementia. At CraigCare, we see and respect the person your loved one has always been.

We take the time to truly get to know each resident: their strengths, their journey, their loves, work, culture, and what has shaped their life. This deep understanding helps us support them to live a fulfilling and meaningful life – even if some moments are forgotten, many can still be enjoyed and treasured.

Our holistic, person-centred approach – called I AM ME -honours the mind, body, and spirit. Drawing on evidence-based methods like Montessori and Dementia Australia, we build a nurturing environment where your loved one can connect, engage, and experience joy every day.

Graphic of explaining CraigCare unique approach for dementia care using their "I AM ME" framework
Woman wearing black sitting with elderly man outside on bench.

Dementia Care Services

Our care team help families to understand more about dementia and enjoy quality time with their loved one. Here are some of the ways we help:

We ensure our residents have access to a wide range of social events and supervised community excursions to encourage them to follow their interests and hobbies, and support a sense of connection to each other and to their local community. This encourages good mental health and assists with managing the symptoms of dementia.

We maintain a detailed and holistic understanding of our residents’ lives and histories to support them to have more meaningful, familiar, and joyful days.

CraigCare ensures individual needs and preferences are recognised and delivered. We offer food and dining options that maintain control, choice, independence and dignity with meals, drinks and eating ability. All meals are prepared in-house using only the highest quality fresh ingredients. Our seasonal menus are created by our Executive Chef and each meal is nutritionally evaluated and endorsed by dieticians. 

At CraigCare, all aspects of living in our aged care homes – from personal care to communication, from breakfast to bedtime, from garden to dining room –support a person’s sense of self. We offer safe and well-designed physical and social environments that uphold a sense of identity and promote self-esteem among our residents.

At CraigCare we continually review staffing hours to ensure they are in line with the needs of our residents living with dementia. We also focus heavily on dementia qualifications and dementia training (internal and external) for our staff.

Why Families Trust CraigCare

Choosing CraigCare means choosing a community that respects who you are and supports your lifestyle with kindness and respect. Here are just a few reasons why so many trust CraigCare as their preferred aged care provider:

Speak To A Dementia Care Expert

We’re here to help and support you in any way we can. If you want to speak to a dementia care expert, please contact our friendly Admissions team by calling our Western Australian team on 0419 856 664 or our Victorian team on 0468 718 856, or click here to submit an online enquiry.

What Others Say About CraigCare's Dementia Care

Frequently Asked Questions

Dementia is an umbrella term used to describe the symptoms of a large group of illnesses which may cause a progressive decline in a person’s functioning, including a loss of memory, social skills, intellect and usual emotional reactions. 

There are a number of different forms of dementia, with Alzheimer’s disease being the most common.

It is critical to consult with a doctor as early as possible. 

Your doctor will arrange a complete medical assessment which may identify a treatable condition, or it may confirm the presence of dementia. 

Many conditions have similar symptoms to dementia (e.g. infections, depression, nutritional deficiencies, urinary tract infections), so it’s important to have a correct diagnosis.

At-home dementia care support is ideal for anyone living with dementia who needs a small amount of assistance with maintaining independence and safety around the home. 

For those living with dementia who can no longer live safely and independently at home, residential aged care is the best option. 

Residential aged care peace of mind that your loved one is safe and cared for by a qualified team of professionals 24/7.

When a loved one is diagnosed with dementia, many families try to continue caring for them at home for as long as possible. 

But caregiving can become increasingly difficult as many types of dementia are chronic and progressive. Talk to your loved one and their medical care team and family members to determine whether home care services or residential aged care is the best option to keep them as healthy, safe and happy as possible. 

The following signs may indicate when residential aged care is the best option: 

  • challenges with independence and activities of daily living
  • changes in behaviour such as irritability, agitation, aggression
  • delusions and hallucinations
  • wandering and falls
  • increasing physical decline (e.g. loss of mobility) and health issues 
  • depression and isolation

Dementia care is about creating safe, caring, inclusive and purposeful home-like environments for residents living with dementia. 

When delivering dementia care services, a residential aged care home absolutely must take into account a number of factors in their service delivery including medication and behaviour management, nutrition and dining services, social and lifestyle programs, environmental factors (e.g. sensory areas, quiet zones, walking paths in the garden areas) and staffing ratios, qualifications and ongoing training. 

All of our CraigCare homes take these factors into consideration when delivering dementia care for our residents. 

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