Comfort, Compassion and Dignity in Every Moment
At CraigCare, we believe every person deserves to feel safe, seen, and deeply valued – right through every stage of life. Our palliative care is grounded in compassion, presence, and deep respect. It’s not only about managing symptoms, but about honouring the person, their story, and the love that surrounds them.
We support each resident and their loved ones with sensitivity and care – offering comfort, listening with empathy, and being present in meaningful ways. Whether it’s easing pain, offering emotional support, or simply sitting together in quiet understanding, we’re here for every moment that matters.
Palliative care (sometimes called end-of-life or hospice care) is shaped around each individual. Every journey is unique, which is why we tailor our support to your loved one’s needs, values, and stage of life.
We take a whole-person approach – caring not just for physical comfort, but also for emotional, spiritual, cultural and social well-being. We honour the life they’ve lived and focus on what brings them peace and meaning in this moment.
Each CraigCare home is supported by experienced registered nurses and works in close partnership with local palliative care specialists, GPs, chaplains and allied health providers to ensure comfort, dignity and compassion are always at the centre.
With CraigCare, your loved one is surrounded by warmth, respect, and people who genuinely care.
Every moment is honoured. Every life is cherished.

We know that choosing a residential aged care provider is not just a practical decision – it’s an emotional one too. That’s why we’ve made our admission process as easy and comforting as possible. At CraigCare, you’re not just moving into a home – you’re becoming part of a close-knit community where genuine care, connection, and a sense of belonging are at the heart of everything we do. Our caring Admissions team is here to walk alongside you & your family every step of the way. If you have any questions, you can call our Western Australian team on 0419 856 664 or our Victorian team on 0468 718 856, or click here to submit an online enquiry.
STEP 1
Reach out to our friendly team – we’re here to listen, answer your questions, and support you from the very beginning.
STEP 2
Explore our warm and welcoming homes, meet the team, and feel the sense of community for yourself.
STEP 3
We’ll explain the process, fees, and funding options with simplicity and transparency – always at your pace.
STEP 4
When the time feels right, complete your application and let us help your loved one settle in with care, dignity, and a true sense of belonging.
We’re here to help and support you in any way we can. If you want to speak to a Palliative Care expert, please contact our friendly Admissions team by calling our Western Australian team on 0419 856 664 or our Victorian team on 0468 718 856, or click here to submit an online enquiry.
Palliative care is specialised medical care for people living with a serious illness.
It focuses on providing relief from the symptoms and stress of a serious illness. CraigCare’s specialist palliative care team works with you and your family members or carers to prevent or ease suffering and improve quality of life, and help make difficult health care decisions.
Yes.
All of CraigCare homes have specialist palliative care teams.
At CraigCare, our palliative care teams include specialist nurses and doctors, social workers, religious or spiritual leaders, therapists, nutritionists and other professionals.
The team really depends upon your needs and level of care.
Not necessarily.
Although it can include end of life care, palliative care is much broader and can last for longer.
Having palliative care does not necessarily mean you are likely to pass away soon.
Some people use palliative care services for years.
Palliative care is designed to relieve symptoms such as pain or breathing difficulties, (among other things) and relieve stress for both the resident and their families.
Palliative care can be used at any time after diagnosis of a serious illness.
This really depends upon the individual.
Some people may use palliative care from time to time or they may use it regularly for a few weeks or months.
Some people receive palliative care for several years.
Medicare will normally cover your palliative care costs.
Private health insurance may also cover some costs.
Some things that might cost extra include paying the fee of a private health professional such as a psychologist or paying for complementary therapies such as acupuncture or chiropractic services.
WE'RE HERE TO HELP
Sign up for updates about life in our home and upcoming events for when the time feels right.