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Permanent Residential Aged Care

When Living at Home Is No Longer Possible, We’re Here for You

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About Our Permanent Residential Aged Care

At CraigCare, we understand that the decision to move into aged care is a big one – for both you and your loved ones. That’s why we go above and beyond to make our homes feel just like your own.
We offer 24/7 on-site nursing care in a warm, welcoming environment where comfort, safety, and connection come first. Every resident enjoys a well-appointed private room, freshly prepared home-style meals, and a wide range of lifestyle activities that reflect your personal interests, culture, and life story.

Your life, your way.
Just like at home, you remain in control of how you spend your day and how you’re cared for. We focus on enabling independence, building meaningful relationships, and keeping you connected to your local community and loved ones.

We don’t just provide care – we build relationships.
From your very first day, we make the effort to understand what matters most to you and your family. Because to us, it’s not just about care – it’s about community, connection, and making every day a good day.

Families often tell us they’ve seen remarkable improvements in their loved one’s health and wellbeing since moving into our care. We believe this comes down to our compassionate, high-quality clinical support, the joy of nutritious and delicious meals, and the strong sense of community connectedness and belonging and we create within each home.

At CraigCare you’re not just moving into aged care – you’re joining a caring community where you’re truly seen, heard, and valued.

CraigCare staff member preparing fresh juice for elderly woman.

What You Can Expect From Our Permanent Residential Aged Care

24/7 Registered Nurses
Personalised Specialist Care
Support Both Day And Night
Daily Housekeeping
Meals Cooked Fresh Daily
Well-Appointed Rooms
Individually Controlled AC
Exercise Programs
Group Therapy Activities
Tailored 1-On-1 Therapy
1-On-1 Lifestyle Activities
Various Leisure Activities
Regular Social Outings & Trips
Spiritual Support Services
Personalised Care Plans
Highly Secure & Safe Home
Lovely Garden Areas
Quality Medical Team
Protection Of Residents
Personalised Therapy Plans

A Warm Welcome Made Simple:
Our 4-Step Admission Process

We know that choosing a residential aged care provider is not just a practical decision – it’s an emotional one too. That’s why we’ve made our admission process as easy and comforting as possible. At CraigCare, you’re not just moving into a home – you’re becoming part of a close-knit community where genuine care, connection, and a sense of belonging are at the heart of everything we do. Our caring Admissions team is here to walk alongside you & your family every step of the way. If you have any questions, you can call our Western Australian team on 0419 856 664 or our Victorian team on 0468 718 856, or click here to submit an online enquiry.

STEP 1

Start the
Conversation

Reach out to our friendly team – we’re here to listen, answer your questions, and support you from the very beginning.

STEP 2

Come and Visit
Our Homes

Explore our warm and welcoming homes, meet the team, and feel the sense of community for yourself.

STEP 3

Understand
Everything Clearly

We’ll explain the process, fees, and funding options with simplicity and transparency – always at your pace.

STEP 4

Settle in and
Feel at Home

When the time feels right, complete your application and let us help your loved one settle in with care, dignity, and a true sense of belonging.

Speak To An Aged Care Expert

We’re here to support you every step of the way. If you’d like to speak with one of our friendly Admissions team members, please call our Western Australian team on 0419 856 664 or our Victorian team on 0468 718 856, or click here to submit an online enquiry.

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What Others Say About CraigCare's Permanent Residential Aged Care

"We are very happy for choosing CraigCare as Dad’s home. He is receiving exceptional care and we could not ask for more. We have not encountered a single staff member without a smile. We appreciate that Dad and all family members are treated with respect, dignity and compassion."
"Congratulations to all staff. I am over the moon. My very dear friend Cathy is so happy. She is so much better than I have seen her since she first came to CraigCare."
"I had the pleasure of observing the fun and laughter from most of the residents as they were entertained with stories, jokes and singing by your staff. The staff are a credit to CraigCare."
"All staff are courteous and friendly. They interact well my Mother - they are patient and attentive which is especially important with her dementia."
"We would like to thank the staff that dressed our Mum on her 100th birthday. They did a fantastic job - even down to her lipstick- and Mum looked beautiful."
“When Dad first entered CraigCare, he was very ill. But looking at him today, his health has improved so much and when Mum moved in she looked gaunt but now she’s put on weight and she looks healthy. CraigCare has a warm and homely feel. It’s a busy hub with lots of social activity happening which we didn’t see at other aged care providers we were also looking at. The staff are fantastic at making such a difficult process go so smoothly.”
"CraigCare provides a happy and safe environment for my Mother to call home. We have always experienced happy and obliging staff -whether by phone or in person. I truly believe they have their residents’ best interests at heart, calling CraigCare their home.”
“I was with Mum on Monday. I asked her to turn a light on. I did not realise she had pressed the Help button. A very short time later Kate arrived to see what help was needed. I was really impressed with how quickly someone came to help Mum.”
“I have been here for three years so far and feel very comfortable. Obviously the past 2 or 3 years have been very difficult for everyone with COVID, but infections have been kept low thanks to rigorous adherence to the Health authority's rules.”
“The relationship of the home with the residents is spontaneous. We feel warmly accepted within the whole home. When we come here, we are introduced as part of their home, as family. I am glad to be a resident here.”
“I couldn’t get a better place to look after my Dad.”
“As a family member of a resident, I am pleased to be kept in the loop about my relative’s care so well.”
“Excellent care of all residents but especially all staff you care for my mother. Cleanliness & meals are very high quality & varied.”
"They look after me as if I am the part of the family and they are for me at any time. I am very happy here."
"CraigCare is an amazing home for the elderly. My Mum is perfectly happy here."
"This place is the most beautiful place my husband and I have been to and all staff are so wonderful and caring. It felt absolutely homely."
“The staff treat me with respect and are very helpful. I enjoy all activities. I love living here. I am very happy.”
“I always know what is going on. I am very happy here. I am happy with all the activities on offer.”
"We would like to thank the staff that dressed our mum on her 100th birthday. They did a fantastic job even down to her lipstick and mum looked beautiful. We did ask for her to be dressed in special clothes, which they did, so a huge thank you to those responsible as their efforts in assisting us were very much appreciated."
"Thank you everyone at CraigCare for all you have done for our mother. Mum has been so happy here. She has felt safe and respected. Staff are always smiling at her which you know is very important for Mum as she is a ‘smiler’."
"Everyone looking after Mum is wonderful. We are so happy and grateful."
“Today I joined my parents for lunch for their anniversary. The fish was very enjoyable! Mum is on a modified diet and I was pleasantly surprised to see that her food had beautiful, vibrant colours and looked very appetising. Compliments to the Chef.”

Frequently Asked Questions

Residential aged care is for older people who can no longer live at home. Services provide continuous supported care ranging from help with daily tasks and personal care to 24-hour nursing care.

There is no difference. They are all just different terms used to describe the same service. Retirement villages or independent living units, however, are not aged care homes and are not subsidised or regulated by the Australian Government.

People go into residential aged care when it is no longer safe or practical for them to be living at home alone because home care is no longer able to cater to their needs.

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