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Aged Care Services

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Our aged care services have been developed to ensure your safety and that you keep your rights, freedoms, choices and peace of mind.

Specialist Care Services

Our quality medical team includes local visiting GPs, physiotherapists, dieticians, occupational therapists, speech pathologists and podiatrists. It also includes visiting dentists, optometrists and audiologists. Beyond this, we offer extra services tailored to your needs and lifestyle. We would love to talk you through these.

High Security

With 24 hour on-site RN nursing care, we continue to care for you even as your needs change. We run a state of the art resident alert system. We take the responsibility of providing a safe and secure home for the residents in our care very seriously.

Food and Dining

Food made with love. Our local chefs create exciting seasonal menus. A combination of nutrition, presentation, home cooking, taste and variety means you and your taste buds are well catered for. We are also happy to accommodate individualised meal plans for any residents with specific dietary requirements. A variety of drinks are offered with all meals. All of our facilities also accommodate the option of in-room dining.

In addition to our regular food service, you can also enjoy happy hours, pre-dinner drinks, cocktail hours, BBQ nights and a range of other special events. We encourage friends and family to celebrate birthdays, anniversaries or other special occasions in our dining rooms.

We cater for family functions. We can also arrange a picnic basket for you and your family or friends to enjoy while you catch up in the gardens.

Click here to read more about our food and dining.

Hair and Beauty

We have onsite hairdressing services. Free basic manicures are also available through our Lifestyle Staff. Access to our beauty services means you can keep the confidence and happiness that comes from looking and feeling your best.

Media Access

You have access to daily newspapers in our lounge areas. Internet services are also available to you, with our helpful staff always on hand to assist with any Skype calls or other issues.

CraigCare is always looking at new ways to keep our residents connected to the broader community. Our new technology platform is currently available at a selection of our facilities. This new technology platform gives you access to free to air TV and radio but also incorporates on-demand movies and TV through its own features, similar to that of Netflix. Other features of the new technology platform are the connectivity apps. One family based app allows content to be delivered directly to your room from your family’s phones, a great way of getting those holiday snaps in an instant. A broader community app allows internal content to be shared, so you are always up to date on the events and activities of your new community in CraigCare.

Signature Services

CraigCare offers a range of enhanced daily living and social experiences for all to enjoy. This includes accommodation, food and dining, in-room technology and other lifestyle services designed to provide residents with greater choice and freedom. It almost feels like you are accessing premium hotel-like services. These services and fees will vary from home to home.

Housekeeping and Onsite Laundry

Our housekeeping service includes laundry and putting away. Beds are made and rooms are cleaned on a daily basis. As an additional service, we can also arrange dry-cleaning pickup and delivery.

Spiritual Support

At CraigCare we also want to ensure that we incorporate our residents’ spiritual needs into their daily life. We have members of clergy who will attend our facility for church services with communion being offered in all of our communities.


“I think CraigCare is fantastic! I attend to my patients in a few of the aged care homes in the area and it’s the best aged care home I visit by far. The resident care is just phenomenal! As far as my patients are concerned, they are looked after beautifully. And that’s not just by care staff – that is by everyone. They have excellent diversional therapy and they have excellent personal carers. I would say they look after the residents as if they were their own family. They’re passionate about going above and beyond in every aspect of care. It’s really amazing.”

– Dr Natasha Aylen

“I cannot speak highly enough of CraigCare Pascoe Vale. Real time actions are taken at CraigCare, you know your parents are being cared for and you are kept updated on your their health (minor or major). And there’s always a lot of laughter to be heard. I’ve never seen a place like this.”

– Bob, son of Elaine and Bernie

“The food is delicious. It’s all freshly made on a daily basis and looks lovely. They are attentive.”

Bess, daughter of Stavros and Soltana

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