We’re a Moonee Ponds aged care provider who listens to your needs and desires and then works to provide tailored care and lifestyle options for you so you can retain the choice to live life your way. If you’re looking for personalised 24/7 care delivered with kindness, dignity and respect – reach out to our friendly team using the buttons below.
A Place with History, Heart, and Home
Once the Essendon District and Memorial Hospital – built in honour of WWII service members – CraigCare Moonee Ponds has a rich legacy of care dating back to 1964.
Today, that same spirit continues in our redesigned home offering 106 spacious private rooms and nine apartment-style suites.
Our rooms are among the largest in Melbourne, allowing couples to stay together and residents to bring treasured pieces from home – your dining table, favourite recliner, or chest of drawers – to make your space truly yours.
At CraigCare Moonee Ponds, we don’t just provide care – we nurture friendships, share smiles, and create a place where you truly belong. Here, you’re family, and every moment matters.

STORIES FROM OUR HOME
From celebrations and outings to the small everyday moments, this is just a snapshot of what life looks like at CraigCare Moonee Ponds. Click here to read ALL our Moonee Ponds stories.

Our Wellness Program is all about helping residents live a healthier, happier, more connected life-every single day.
Run by our own caring team of health professionals, it supports physical strength, emotional wellbeing, and personal independence. From physio and nutrition to art therapy, meditation, and social support, everything is designed to boost mobility, confidence, and joy.
Additionally, all of our residents have access to our social workers who are just one part of our clinical and allied health team. They provide emotional and practical support, help families navigate the transition into care, and along with our whole team help connect residents with the right resources to enhance wellbeing.
Whether it’s staying active, connecting with others, or simply feeling more like yourself, our goal is simple: to help you live well, with purpose and everything that matters most to you.
Our Wellness Program empowers residents to feel healthier, more connected, and confident in their daily lives. These personal stories show how tailored support, meaningful activities, and genuine connection can make every day more fulfilling. Click below to see how our residents are enjoying life to the fullest at CraigCare Moonee Ponds.
When John first arrived at CraigCare Moonee Ponds, he wasn’t doing any exercise. But with gentle encouragement and support from our Wellness team, he quickly gained strength, balance, and confidence.
Today, John completes high-intensity intervals on the treadmill and bike, lifts 3kg dumbbells, and can balance independently on a stability pad—something he couldn’t imagine doing just weeks earlier.
“The staff helped me get my balance back and walk properly. I feel better, more confident, and I’ve met great people. Come and try it—it’s great!”
John’s progress is just one example of how small steps can lead to big changes.
Lyn joined us for a short respite stay after surgery – and left feeling fully recovered, well cared for, and genuinely uplifted.
She loved the company, social activities, and delicious meals, describing her stay as “Like being in a hotel, with the comfort of knowing all my clinical needs were looked after.”
One of her favourite moments? Watching planes from her room’s expansive Melbourne view and imagining the adventures they were off to.
Marg and Don stayed with us while their family took a well-deserved holiday – and enjoyed every moment together in one of our private couples’ rooms.
Marg’s favourite moments included the wellness and social activities, as well as weekly visits to the children at Goodstart Early Learning, which is right next door. Don especially appreciated the caring and friendly staff.
Their family enjoyed peace of mind knowing Marg and Don were happy and well cared for – and now Marg and Don are considering making CraigCare Moonee Ponds their permanent home.



Our program helps residents regain strength, mobility, and independence with expert care from Ash Bhoina and the Physiocare Rehab team. Residents’ stories show how early support boosts health and social connections – helping them live their best lives every day. Click below to read their inspiring journeys.

“The Goal To Walk At Her Granddaughter’s Wedding”
When Marj joined our home, she was wheelchair-dependent. Her goal? To walk at her granddaughter’s wedding later that year. With dedication and personalised rehab support, Marj is already walking within parallel bars and progressing toward using a frame.
Every step brings her closer to that special day – and we’re cheering her on all the way.

“The Body Achieves What The Mind Believes”
Leo arrived at our home bed-bound after hospital. On day one, physiotherapist Ash asked him about his goal. Leo’s simple answer: “I want to walk”. Four months later, Leo’s walking – and proving that with determination and the right support, remarkable progress is possible.

Merlyn’s Journey to Independence
Merlyn joined CraigCare Moonee Ponds in July 2025 for respite after a stroke left her wheelchair-bound and overwhelmed.
With the support of our Allied Health team and regular Wellness Centre sessions, she has made inspiring progress—now able to stand with little help and regaining strength in her left leg.
Most importantly, her spirit has lifted, and she feels hopeful about walking again. As Merlyn says, “I will continue to attend the Wellness Centre until I walk.”
Her journey is a beautiful reminder that with support, perseverance, and belief, recovery is always possible.

June Regains Confidence, One Step at a Time
June joined CraigCare Pascoe Vale in May 2025. At first, she was able to walk on her own, but as her osteoarthritis worsened, she began relying on a standing machine for mobility.
With the encouragement of our Allied Health team, June started an exercise program in the Wellness Centre, focusing on easing her knee pain and building strength in her legs.
Through consistent practice and determination, June has made remarkable progress. She can now proudly perform step transfers with assistance—a milestone that has restored her confidence and independence in daily life.
Her journey is a shining example of how persistence, supportive care, and the right equipment can help residents maintain mobility, ease pain, and continue enjoying life to the fullest.

Raymond’s Journey to Standing Strong
Raymond, a resident at CraigCare Plumpton Villa, has been wheelchair-bound and reliant on a standing machine. Over the past two months, he has embraced Allied Health wellness sessions with dedication and resilience.
Through consistent effort, Raymond has strengthened his lower limbs, pulled himself up from his wheelchair, and maintained a supported standing position for up to two minutes.
He has now begun attempting step transfers, showing inspiring progress that motivates both staff and fellow residents. Raymond’s journey is a powerful reminder that with perseverance, support, and a positive spirit, it’s never too late to reach for new goals.
Please note, an additional fee may apply for certain services.

Our Concierge, Spana, is that special person who helps your loved one feel fully supported and comfortable in their new home, right from the very first day. They provide a familiar face, a warm welcome, a listening ear, and gentle guidance, ensuring the transition into our home feels smooth, highly personalised, and supportive for both residents and their families.
By taking the time to truly get to know your loved one, our Concierge provides individualised daily support and companionship. They help your loved one settle in at their own pace and build meaningful social connections with like-minded people, quickly nurturing friendships that bring comfort, joy, and a strong sense of belonging.
With care and attention to the little things that matter most to your loved one, our Concierge coordinates personalised services, social opportunities, and everyday support. From organising appointments and celebrating special moments to supporting regular connections with family and friends, everything is approached with a genuine understanding of what makes life fulfilling for your loved one.
Our Concierge is here to make sure your loved one starts and finishes their day with a feeling of joy, happiness and purpose.
Our Concierge service is available on weekdays and as part of our Enhanced Everyday Living Package.
We understand that choosing the right room and pricing option is an important decision. If you have any questions or would like help figuring out what works best for you, our friendly Admissions team is here to support you every step of the way. Please don’t hesitate to call our Victorian team on 0468 718 856, or click here to submit an online enquiry. We’re ready to listen, answer your questions, & make the process as easy as possible.
| Description | Option 1 - Maximum RAD | Option 2 - Maximum DAP | Option 3 - Combination | |
|---|---|---|---|---|
| RAD = 50% | DAP = 50% | |||
| Standard Single | $400,000 | $93.26 | $200,000 | $46.63 |
| Standard Single | $580,000 | $135.22 | $290,000 | $67.61 |
| Premium Single | $785,000 | $183.02 | $392,500 | $91.51 |
| Deluxe Single | $815,000 | $190.01 | $407,500 | $95.00 |
| One Bedroom Suite | $915,000 | $213.33 | $457,500 | $106.66 |
| Two Bedroom Suite | $915,000 | $213.33 | $457,500 | $106.66 |

At CraigCare Moonee Ponds, the Enhanced Everyday Living Services are a set of optional extras designed to bring more enjoyment, connection, and comfort to your days.
Choose from weekday Concierge support for daily activities and social connection; a Dining Upgrade with wider meal choices, wines, beers and soft drinks with meals, plus a hot breakfast twice weekly; monthly Pamper Sessions with a hand massage and manicure; Streaming Services (Netflix/Foxtel); a Private Phone landline with unlimited local calls; high-speed Wi-Fi; monthly Bus Outings to local destinations; and weekly small-group Group Fitness Sessions.
Take individual services, or choose from four packages – Platinum, Gold, Tech-Enhanced, or Premier Dining. If your needs change, you can add, switch, pause, or opt out at any time.
Click below to download the CraigCare Moonee Ponds brochure and see everything that’s included.

At CraigCare Moonee Ponds, our dedicated leadership team is more than just experienced — they take the time to truly get to know you. They’re here to support your wellbeing, listen to what matters most, & create meaningful ways for you to stay connected, involved, & valued every day.
Mary Jossey
Maria Mei
Arju Thapa
Rudolf Mitra
Jasdeep Kaur
Paula Bustos
Sapana Tamang
Hemal Perera
Grant Thorton
Alessandro Di Rienzo
We know that choosing a residential aged care provider is not just a practical decision – it’s an emotional one too. That’s why we’ve made our admission process as easy and comforting as possible. At CraigCare, you’re not just moving into a home – you’re becoming part of a close-knit community where genuine care, connection, and a sense of belonging are at the heart of everything we do. Our caring Admissions team is here to walk alongside you & your family every step of the way. If you have any questions, we’re only a phone call away on 0468 718 856, or you can click here to send an online enquiry.
STEP 1
Reach out to our friendly team – we’re here to listen, answer your questions, and support you from the very beginning.
STEP 2
Explore our warm and welcoming homes, meet the team, and feel the sense of community for yourself.
STEP 3
We’ll explain the process, fees, and funding options with simplicity and transparency – always at your pace.
STEP 4
When the time feels right, complete your application and let us help your loved one settle in with care, dignity, and a true sense of belonging.
We’re here to support you every step of the way. If you’d like to speak with one of our friendly Admissions team members, please call our Victorian team on 0468 718 856, or click here to submit an online enquiry.
Everyone’s care journey is different, and at CraigCare Moonee Ponds, we’re here to support yours – every step of the way. We offer a range of aged care services to suit a variety of needs, from low to high care and everything in between. Have questions or not sure which option is right for you or your loved one? Our friendly team is just a call away on 0468 718 856, or you can click here to send an online enquiry.

A close-knit community that fills the home with laughter and friendship. Learn more about our options for Aged Care in Berwick by clicking below.

Single level building which feels more like a home than residential aged care. Learn more about our options for Aged Care in Mornington by clicking below.

Built with a focus on personal space & multiple outdoor spaces with beautiful gardens. Learn more about our options for Aged Care in Pascoe Vale options by clicking below.

With our neighbour being Clarke Reserve, there’s plenty of walking tracks & park time to enjoy. Learn more about our options for Aged Care in Glenroy by clicking below.
If you have any questions about CraigCare, our friendly Admissions team will be happy to help. Please contact them by calling 0468 718 856 or by completing the form below to send an online message.
EXISTING RESIDENTS
Fill in the form to get in touch via email. Alternatively, you can our home directly using the phone number posted below if you’d like a faster response or to speak to someone at the home.
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CraigCare Moonee Ponds
Level 4 & 5/88 Holmes Rd, Moonee Ponds, VIC 3039
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