Individualised And Compassionate Care So You Can Live Your Life Your Way

We’re an aged care provider who listens to your needs and desires and then works to provide tailored care and lifestyle options for you so you can retain the choice to live life your way. If you’re looking for personalised 24/7 care delivered with kindness, dignity and respect – reach out to our friendly team using one of the buttons below.


Individualised & Compassionate Care So You Can Live Your Life Your Way

We’re an aged care provider who listens to your needs and desires and then works to provide tailored care and lifestyle options for you so you can retain the choice to live life your way. If you’re looking for personalised 24/7 care delivered with kindness, dignity and respect – reach out to our friendly team using one of the buttons below.

Compassionate Care & Well-Being
24/7 Registered Nurses At Our Homes
Visiting GPs & Allied Health Professionals

About CraigCare Moonee Ponds

Before being converted into a residential aged care home, our home was originally the Essendon District and Memorial Hospital, which first opened in 1964 as a maternity hospital. The plans for its establishment originate in a 1945 request made by the Charities Board of Victoria to the Essendon Council to consider establishing a hospital in honour of the men and women who served in World War II.

Today, our home has been redesigned to contain 106 large single bedrooms, all with a private ensuite. We also have nine apartment-style suites – four of these being two-bedroom apartments and five single-bedroom apartments, all including a kitchenette.

Our singles and couples bedrooms are some of the largest on offer in Melbourne – up to 40m², with some larger apartments available as well. The average room size is 31m². With such large spaces for bedrooms, couples can comfortably continue to live together, and larger home furniture pieces can be brought in – for example, you can continue to enjoy family meals over your dining table, fit a chest of drawers for your clothes of all seasons, and you can enjoy your much-loved couch or recliner. All these family home furnishings will make CraigCare Moonee Ponds feel as close to home as possible.

All residents have access to specialist services, including our in-house dietician and physiotherapists, regularly visiting GPs and geriatricians, speech pathologists, podiatrists, optometrists, audiologists, dentists and wound specialists.

We also offer all residents access to our Wellness Program, which is designed to help residents stay healthy, connected and happy through both our one-on-one and group classes.

You can read more about our Wellness Program by clicking here or scrolling to the next section on this website.

CraigCare Moonee Ponds partners with community organisations to ensure the highest standard of aged care all day and night. This includes the Victorian Virtual Emergency Department and the Royal Melbourne In Reach Service, which means our residents avoid having to wait for locum doctors after hours or possibly a trip to the emergency department. We also access telehealth services through the Victorian Virtual Emergency Department so doctors can prescribe medications or issue prescriptions to avoid a trip to a doctor after hours. For the mental well-being of our residents, we also partner with Older Health and Minds and the Aged Care Volunteer Program through the Red Cross.

With the retirement village, Ardmillan Retirement Living and the childcare centre Goodstart Early Learning co-located on our premises, we also have strong community partnerships with these organisations and have built regular social activities into our extensive lifestyle program to ensure inter-generational connectivity. Some of these weekly activities include storytelling, weekly visits to the kindergarten children, and drinks over Happy Hour with the residents from the retirement village.

An old lady is exercising along with her trainer.

All Residents Have Access To Our Wellness Program

This program, founded on evidence-based best practice, is run by our own team of in-house specialist allied health professionals that includes physiotherapists, our dietician, social worker, and meditation and art therapist.

Our physiotherapist Ashwin Bhoina works with our residents to help improve physical mobility, reduce pain, prevent falls and promote independence.

Our dietician, Alessandra La Mattina, works simultaneously with our residents to assess and review current dietary intake, weight, oral supplements and medical history to create the best personalised and enjoyable solutions to maintain good dietary nutrient intake. This means our residents have maximum energy to participate in our social and community activities.

Our social worker Simone Oliver provides counselling services, assistance with advance care planning, and assistance with the management of any mental health concerns and dementia care. She also works closely with residents first entering our home to provide the necessary emotional support to our residents, their carers and families during the transition period into residential aged care.

Our meditation and art therapist Andrea Crisp works with our residents to enhance state of tranquillity and calm that helps our residents to manage any symptoms related to stress and to improve memory, focus, attention and concentration. Our experienced and compassionate staff provide comprehensive and holistic support, ensuring that each resident receives the care and attention they deserve.

By participating in our Wellness Program our residents can achieve the following outcomes:

  • Increased fitness levels, mobility, balance and coordination;
  • Increased social interaction and mental stimulation;
    Enhanced cognitive functioning;
  • Increased feelings of self-worth and purpose; and
  • Gain more independence and a better quality of life.

Wellness Program Success Stories

Our residents are a testament to the effectiveness of our Wellness Program in terms of supporting them to reach their best health and to be more socially connected. Click below to find out more about how just some of our residents are living their best lives at CraigCare Moonee Ponds.


Our beloved resident John agreed to try out our Wellness Program. Within a very short time period John went from doing no exercises at all to completing high intensity intervals on the treadmill and stationary bike, lifting 3kg dumbbells for bicep strength, shoulder presses and he is now able to stand on a balance pad independently.

In John’s words, ‘When I came to Craigcare Moonee Ponds, I couldn’t do very many exercises. The staff helped me to get my balance back and to walk properly. Since participating in the Wellness Program, I have increased my walking times on the exercise machines from 5 minutes to 15 minutes and all other exercises the staff have encouraged me to do has given me the confidence to keep coming back. I really enjoy the Wellness Program and I’ve met nice people while participating in this Program. I can recommend this Program to anyone. Come and try it. The staff are here to help you. It’s great. Do it. You will feel better.’


Gwen has called CraigCare Moonee Ponds home for more than 16 years now. She loves the fact that she is able to age in place in what she fondly calls home. Last year, Gwen suffered a significant health deterioration and was unable to walk independently, reliant upon a standing machine and a wheelchair for mobility. Gwen started regular participation in our Wellness Program, working one-on-one with our physio Ashwin. We are extremely pleased to say that Gwen now walks herself independently to her regular Wellness classes and also to the dining room for meal service. Gwen is so happy with her progress she is proactively encouraging other residents to come and join her in the Wellness Program and they too are starting to reap the benefits of more confidence and independence from building up their physical strength and a more positive state of well-being.


Lyn temporarily joined our home as a respite resident to recover from post-operative surgery. Not only was her physical recovery a full success, but so was her enjoyment with her short-term stay at our home. Lyn notes that the best parts of her stay, outside of a full physical recovery, was the company she was in, the social activities she participated in and the wonderful food and dining service. It was like staying at a hotel with the safety and peace of mind all clinical care needs were carefully attended to. Lyn also commented that the expansive Melbourne view from her room gave her great joy as she watched the planes come and go and wonder what exciting destinations they might be headed to.

Marg & Don

Marg and Don came to our home for a respite stay while their family were on a much needed holiday and unable to care for them. They were thrilled to be able to stay together in one of our private couples room. Marg comments her highlight was the wellness and social activities on offer, as well as the weekly visits to the children at Goodstart Early Learning. Don’s says his highlight was the wonderful staff who are so helpful and lovely. Their family was over the moon they could enjoy their holiday with peace of mind knowing their parents were truly cared for and happy. Marg and Don are so pleasantly surprised with how much they enjoyed their respite stay they are now looking into calling CraigCare Moonee Ponds their permanent home.

A Look Into Life At CraigCare

What You Can Expect In Our Moonee Ponds Home

Keeping you safe and cared for, and socially connected with your local community, friends and family.

24/7 Clinical & Relationship Based Care

You stay in charge of how you run your day and how you’re cared for.

Quality Medical & Allied Health Team

Onsite GPs and allied health partners for whatever your needs.

Protection Of Our Residents

Protecting the health, safety and wellbeing of all of our residents.

Features & Services At CraigCare Moonee Ponds

24/7 Registered Nurses
In-House Dietician
In-House Social Worker
Meditation & Art Therapy
Fresh Meals Cooked In-House Daily
Twice Weekly Buffet Breakfast
Private Dining & Function Rooms
Hair Salon & Beauty Services
Gymnasium Access
Weekly Bus Outings
Resident Kept Rabbit & Birds
Visiting Pets Welcome
Accessible & Multiple Courtyards
Broad & Diverse Library
Daily Housekeeping
Meals Designed By Our Dietician & National Hotel Services Manager
Leisure & Lifestyle Program 7 Days A Week
Designated Outside Smoking Area
Ample On-Site Parking

Step Into CraigCare Moonee Ponds

Room Types & Pricing

Below is the room and pricing information for our home. If you have any questions or are unsure which pricing option makes the most sense for you, please get in touch with our friendly Admissions team at 0468 718 856, who are ready to help and support you in any way they can.

Room Type DescriptionOption 1 - Maximum RADOption 2 - Maximum DAPOption 3 - Combination
Extra Services RoomsRAD = 50%DAP = 50%
Type 1Standard Single$350,000$78.15$175,000$39.07
Type 2Standard Single$450,000$100.47$225,000$50.23
Type 3Premium Single$630,000$140.67$315,000$70.33
Room Type DescriptionOption 1 - Maximum RADOption 2 - Maximum DAPOption 3 - Combination
Standard RoomsRAD = 50%DAP = 50%
Type 4Deluxe Single$780,000$174.16$390,000$87.08
Type 5One Bedroom Suite$880,000$196.49$440,000$98.24
Type 6Two Bedroom Suite$880,000$196.49$440,000$98.24
Aged Care Pascoe Vale By CraigCare

Complimentary Aged Care Navigation And Transition Services

Our Admissions team will work with you to understand your unique situation and support your journey as you transition into our aged care home.

Our team has an in-depth knowledge of the government systems and services available that will meet all your aged care needs.

Please get in touch with our friendly Admissions team on 0468 718 856, who are ready to help and support you in any way they can.

Room Features

*Only applicable to some rooms

Pricing & Payment Options

Choosing a residential aged care provider is a big decision, and it’s important to understand the costs and fees involved fully. 

We’ve created a dedicated page on this website where you can learn all about Aged Care Fees & Charges but if you would prefer to discuss this with an Aged Care expert, our friendly team are here to help and support you.

They will happily guide you through everything involved with fees, charges, and funding and answer any questions you have. We provide full transparency in simple and easy-to-understand language, so there are no surprises or confusion.

Click here to view your options for getting in contact with an Aged Care expert today.

Meet Our Home's Leadership Team

Our highly stable Leadership Team really get to know and understand you, and go above and beyond to find ways to keep you connected and participating in the things that matter most to you.

Mary Jossey - Home Manager
Mary has worked in the aged care sector for 14 years. For the past 2 years, she has been Craigcare Moonee Ponds’ Home Manager. Prior to that, she held the position of Clinical Care Coordinator at Moonee Ponds for four years. Mary has been a Registered Nurse for the past nine years.
Mary Jossey
Home Manager

Arju Thapa - Clinical Care Coordinator

Arju has been a Registered Nurse since 2020 and has worked in our CraigCare Moonee Ponds home for 6 years.

Arju Thapa

Clinical Care Coordinator

Rhelma Ibana - Clinical Care Coordinator

Rhelma has been a Registered Nurse since 2020 and has worked in our Craigcare Moonee Ponds home for 7 years.

Rhelma Ibana

Clinical Care Coordinator

Aravind Yeleswarapu - Head Chef

Aravind has worked in our catering team since 2021 and has held the position of Head Chef since 2021. He works closely with our National Hotel Services Manager and dietitian to create a wide variety of delicious home-cooked meals based on our seasonal menus.

Aravind Yeleswarapu

Head Chef

Our Simple 4-Step Admission Process

The transition to aged care can sometimes be a stressful time for families. We are here to help you every step of the way. Below is our simple 4-step process to being welcomed into the CraigCare family. If you have any questions about admissions into a CraigCare home, please get in touch with our friendly Admissions team by calling 0468 718 856  or click here to submit an online enquiry.

Make An Enquiry With Our Friendly Team

Come For A Visit At One Of Our Homes

We'll Explain & Discuss Everything

Complete Your Application & Move In

Speak To An Aged Care Expert

We’re here to help and support you in any way we can. If you want to speak to an aged care expert, please contact our friendly Admissions team by calling 0468 718 856 or click here to submit an online enquiry.

Types Of Care Offered At CraigCare Moonee Ponds

Our aged care home in Moonee Ponds offers several types of care and support to a variety of residents, all with different needs and desires. We welcome those with low to high care needs and everything in between. Below are the four primary types of care we offer at CraigCare. We enable seamless transitions between our care options, so you don’t have to worry if your situation changes. CraigCare is still here by your side. If you have any questions about the types of care we offer and if we’re a good fit for you – don’t hesitate to enquire with our friendly team.

Permanent Care

Our permanent residential aged care homes provide 24/7 on-site nursing care with all the comforts of home, including delicious home-cooked meals and extensive lifestyle activities. You stay in charge of how you run your day and how you are cared for, just like you would if living in your own home. CraigCare encourages each resident to remain as independent as possible.

Respite Care

Short Term Care or Respite Care is temporary residential aged care, ideal for carers seeking a short-term break, post-hospital care providing temporary support before returning home and those needing emergency respite. Respite care residents receive all the benefits of being a permanent resident, ensuring they feel right at home—no minimum stay requirement.

Dementia Care

CraigCare uses an innovative I AM ME model for dementia care which ensures dignified and holistic care for those with memory loss. The clear focus is on what’s best for the individual. With your help, our team gain an understanding of each resident’s life experiences and interests. Our care team help families to understand dementia and enjoy quality time together.

Palliative Care

Palliative care is more than just health needs. Our team consists of dedicated nurses, doctors, social workers and spiritual workers who provide compassionate and supportive holistic care. We support people to live as fully and as comfortably as possible.

What Others Say About CraigCare Moonee Ponds

“Excellent care of all residents but especially all staff you care for my mother. Cleanliness & meals are very high quality & varied.”
"They look after me as if I am the part of the family and they are for me at any time. I am very happy here."
"The Staff and the Home Manager Mary are always approachable and happy to assist at any time."
"Very friendly and helpful staff. I am happy with all the care and services."
"The home has friendly staff and there is good communication from both nursing staff and the administrative staff. And good quality care is provided."
“All staff are courteous and friendly. They interact well with my Mother, patient and attentive which is important especially with her dementia.”
"Mum is in a safe place here at CraigCare Moonee Ponds. She stayed at the home for two months for respite to recover from an operation. The staff are amazing and really feels like a home. All the other residents and families are very friendly. I feel reassured there is 24-hour assistance and the fact that Mum’s room had its own balcony with a lovely view of the city really made for a pleasant stay."
"CraigCare is an amazing home for the elderly. My Mum is perfectly happy here."

What's Been Happening At Moonee Ponds

Below are the three most recent stories from our Moonee Ponds aged care home

CraigCare Moone Ponds Home Manager Mary Jossey is hosting an event at CraigCare Moonee Ponds.

Celebrating Diversity Through Food

Australia is an immigration nation, and what better way to celebrate Australia’s diversity than through food Almost half of our current population was either born overseas or has at least one parent born overseas. And we come from every culture, every race, every faith, and every nation. What better way

Read More
Older People having a good time at BBQ

You Can’t Buy Happiness, But You Can BBQ

You can’t buy happiness but you can BBQ and that’s kind of the same thing when you are in the company of family and friends at CraigCare Moonee Ponds. With winter well behind us, BBQs have become a regular thing to take advantage of in our outdoor living spaces that

Read More
Older people are spending a good time with children

What’s Precious To Children Has No Price, Only Value

Ivan presents children handcrafted mailbox for letters to Santa Our residents are regular visitors to Goodstart Early Learning and on our last visit to the childcare our resident Ivan presented the children with a handcrafted mailbox he had been working on so they could pop their letters in to Santa.

Read More

Our Other Aged Care Homes In Melbourne

Outside view of CraigCare Berwick Aged Care Home.


A close-knit community that fills the home with laughter and friendship. Learn more about our options for Aged Care in Berwick by clicking below.

Outside view of CraigCare Mornington Aged Care Home.


Single level building which feels more like a home than residential aged care. Learn more about our options for Aged Care in Mornington by clicking below.

Outside view of CraigCare Pascoe Vale Aged Care Home.

Pascoe Vale,

Built with a focus on personal space & multiple outdoor spaces with beautiful gardens. Learn more about our options for Aged Care in Pascoe Vale options by clicking below.

Outside view of CraigCare Plumpton Villa Glenroy Aged Care Home.

Plumpton Villa, Glenroy, VIC

With our neighbour being Clarke Reserve, there’s plenty of walking tracks & park time to enjoy. Learn more about our options for Aged Care in Glenroy by clicking below.

Contact CraigCare Moonee Ponds

New Enquiries

If you have any questions about CraigCare, our friendly Admissions team will be happy to help. Please contact them by calling 0468 718 856 or by completing the form below to send an online message. 


Contact CraigCare Moonee Ponds

Fill in the form to get in touch via email. Alternatively, you can our home directly using the phone number posted below if you’d like a faster response or to speak to someone at the home. 


CraigCare Moonee Ponds


Level 4 & 5/88 Holmes Rd, Moonee Ponds, VIC 3039


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Opening Hours For New Enquiries

Open 24 Hours

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