RESIDENTIAL AGED CARE PASCOE VALE

Name: CraigCare Pascoe Vale
Address: 1A Virginia Street, Pascoe Vale, VIC, 3044, AU
Telephone: (03) 8311 3700

Individualised & Compassionate Residential Aged Care In Pascoe Vale

We’re a Pascoe Vale aged care provider who listens to your needs and desires and then works to provide tailored care and lifestyle options for you so you can retain the choice to live life your way. If you’re looking for personalised 24/7 care delivered with kindness, dignity and respect – reach out to our friendly team using the buttons below.

CraigCare Pascoe Vale

A Place That Feels Like Home, With Care That Feels Like Family

At CraigCare Pascoe Vale, we believe aged care should feel personal, warm and full of joy. Our home offers 140 private rooms, each with its own ensuite, giving every resident a space that’s truly their own.

Rather than one large communal space, we’ve created smaller, inviting lounge and dining areas – perfect for relaxed meals, quiet moments, or sharing laughter with friends. It’s these thoughtful touches that help residents feel truly at home.

Wellbeing is at the heart of everything we do. Our Wellness Program, led by allied health professionals, helps residents stay active, social and independent – whether through gentle fitness classes, group catch-ups or one-on-one support. Many enjoy:

Improved mobility and confidence;
A stronger sense of independence; and
Friendships formed through shared experiences.

Residents also have access to our social workers who are just one part of our clinical and allied health team. They provide emotional and practical support, help families navigate the transition into care, and along with our whole team help connect residents with the right resources to enhance wellbeing.

Our Memory Support Cottage offers specialised, compassionate care for residents living with dementia. With just 16 rooms, it’s a close-knit, supportive environment with dedicated staff and secure garden access – designed to feel safe, calm and familiar.

At CraigCare Pascoe Vale, we don’t just provide care – we nurture friendships, share smiles, and create a place where you truly belong. Here, you’re family, and every moment matters.

STORIES FROM OUR HOME

Life At CraigCare Pascoe Vale

From celebrations and outings to the small everyday moments, this is just a snapshot of what life looks like at CraigCare’s Pascoe Vale aged care home. Click here to read ALL our Pascoe Vale stories.

Sharing a Lifelong Love of Music and Poetry

Brian, a much-loved member of our community here at CraigCare Pascoe Vale, has a wonderful passion for music, singing and poetry – particularly the timeless works of Australian poet Banjo Paterson. Brian’s love of performing has...

The Price Is Right!

Who knew a little friendly competition could bring back so many wonderful memories? Our residents had a fantastic time playing “The Price Is Right”, putting their shopping knowledge to the test. A selection of everyday...

Early Intervention Rehabilitation and Reablement Success Stories

Our program helps residents regain strength, mobility, and independence with expert care from Ash Bhoina and the Physiocare Rehab team. Residents’ stories show how early support boosts health and social connections – helping them live their best lives every day. Click below to read their inspiring journeys.

Your Comfort: Features and Services

Please note, an additional fee may apply for certain services.

24/7 Registered Nurses

In House Dietitian

Social Worker Support

Meals Cooked Fresh Daily

Outings On Our Private Buses

Spiritual Support Services

Accessible Courtyards

Expansive Garden Paths

Private Dining & Function Room

Lifestyle Program 7 Days A Week

Hair Salon And Beauty Services

Group Exercise Classes

Weekly Happy Hour Drinks

Daily Housekeeping

Designated Outside Smoking Area

Visiting Pets Welcome

Library

Elevate Your Everyday With Our ELS Concierge Service

Our Concierge is that special person who helps your loved one feel fully supported and comfortable in their new home, right from the very first day. They provide a familiar face, a warm welcome, a listening ear, and gentle guidance, ensuring the transition into our home feels smooth, highly personalised, and supportive for both residents and their families.

By taking the time to truly get to know your loved one, our Concierge provides individualised daily support and companionship. They help your loved one settle in at their own pace and build meaningful social connections with like-minded people, quickly nurturing friendships that bring comfort, joy, and a strong sense of belonging.

With care and attention to the little things that matter most to your loved one, our Concierge coordinates personalised services, social opportunities, and everyday support. From organising appointments and celebrating special moments to supporting regular connections with family and friends, everything is approached with a genuine understanding of what makes life fulfilling for your loved one.

Our Concierge is here to make sure your loved one starts and finishes their day with a feeling of joy, happiness and purpose.

Our Concierge service is available on weekdays and as part of our Enhanced Everyday Living Package.

Meet Diego - A Very Special Member of Our Team

Diego is one of the most popular members of the Pascoe Vale community – and he doesn’t even need a roster. As our regular visiting dog, Diego makes his rounds through the home each week, spending time with residents, joining in on activities, and offering the kind of calm, joyful companionship that genuinely makes a difference to daily life.

Research consistently shows that regular interaction with animals reduces anxiety, lowers blood pressure, eases loneliness, and improves overall wellbeing – including for those living with dementia. At Pascoe Vale, we see this play out every single visit.

Victor’s Got a Soft Spot for Diego! - Click To Read Story

Sunshine, Family Time & a Special Visit! - Click To Read Story

A Familiar Kind of Love - Click To Read Story

Happy 3rd Birthday, Diego! - Click To Read Story

The Postie Has a Very Special Fan - Click To Read Story

A Look Inside CraigCare Pascoe Vale

Your Room Options & Pricing Information

We understand that choosing the right room and pricing option is an important decision. If you have any questions or would like help figuring out what works best for you, our friendly Admissions team is here to support you every step of the way. Please don’t hesitate to call our Victorian team on 0468 718 856, or click here to submit an online enquiry. We’re ready to listen, answer your questions, & make the process as easy as possible.

Room Type	Description	Option 1 - Maximum RAD	Option 2 - Maximum DAP	Option 3 - Combination
Classic	Single room with a private en-suite	Refundable accommodation deposit (RAD), up to $550,000	Daily accommodation payment (DAP), up to $128.23	Example combination payment 50% RAD ($275,000) + 50% DAP ($64.11)
Superior	Single room with a private en-suite	Refundable accommodation deposit (RAD), up to $470,000	Daily accommodation payment (DAP), up to $109.58	Example combination payment: 50% RAD ($235,000) + 50% DAP ($54.79)
Supported	Single room with a private en-suite	Daily care fee only of $68.93 per day. If the pension is your only income and you have low financial assets there is nothing more to pay. For our Supported rooms, please click here for an understanding of what constitutes low financial assets.

Enhanced Everyday Living Package

At CraigCare Pascoe Vale, the Enhanced Everyday Living Services are a set of optional extras designed to bring more enjoyment, connection, and comfort to your days.

Choose from weekday Concierge support for daily activities and social connection, dining upgrade with wider meal choices and drinks across lunch and dinner, monthly pamper sessions, fortnightly high tea, monthly bus outings, and reliable high-speed Wi-Fi.

Take individual services, or choose from four Packages – Platinum, Gold, Premier Dining and a package for Supported Residents. If your needs change, you can add, switch, pause, or opt out at any time – the choice is always yours.

Click below to download the CraigCare Pascoe Vale brochure and see everything that’s included.

YOUR LEADERSHIP TEAM

Meet The Heart Of Your Home

At CraigCare Pascoe Vale, our dedicated leadership team is more than just experienced — they take the time to truly get to know you. They’re here to support your wellbeing, listen to what matters most, & create meaningful ways for you to stay connected, involved, & valued every day.

A Warm Welcome Made Simple:
Our 4-Step Admission Process

We know that choosing a residential aged care provider is not just a practical decision – it’s an emotional one too. That’s why we’ve made our admission process as easy and comforting as possible. At CraigCare, you’re not just moving into a home – you’re becoming part of a close-knit community where genuine care, connection, and a sense of belonging are at the heart of everything we do. Our caring Admissions team is here to walk alongside you & your family every step of the way. If you have any questions, we’re only a phone call away on 0468 718 856, or you can click here to send an online enquiry.

STEP 1

Start the
Conversation

Reach out to our friendly team – we’re here to listen, answer your questions, and support you from the very beginning.

STEP 2

Come and Visit
Our Homes

Explore our warm and welcoming homes, meet the team, and feel the sense of community for yourself.

STEP 3

Understand
Everything Clearly

We’ll explain the process, fees, and funding options with simplicity and transparency – always at your pace.

STEP 4

Settle in and
Feel at Home

When the time feels right, complete your application and let us help your loved one settle in with care, dignity, and a true sense of belonging.

Speak To An Aged Care Expert

We’re here to support you every step of the way. If you’d like to speak with one of our friendly Admissions team members, please call our Victorian team on 0468 718 856, or click here to submit an online enquiry.

Our Care - Your Way

Everyone’s care journey is different, and at CraigCare Pascoe Vale, we’re here to support yours – every step of the way. We offer a range of aged care services to suit a variety of needs, from low to high care and everything in between. Have questions or not sure which option is right for you or your loved one? Our friendly team is just a call away on 0468 718 856, or you can click here to send an online enquiry.

Permanent Care Pascoe Vale

Our permanent residential aged care homes provide 24/7 on-site nursing care with all the comforts of home, including delicious home-cooked meals and extensive lifestyle activities. You stay in charge of how you run your day and how you are cared for, just like you would if living in your own home. CraigCare encourages each resident to remain as independent as possible.

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Respite Care Pascoe Vale

Short Term Care or Respite Care is temporary residential aged care, ideal for carers seeking a short-term break, post-hospital care providing temporary support before returning home and those needing emergency respite. Respite care residents receive all the benefits of being a permanent resident, ensuring they feel right at home—no minimum stay requirement.

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Dementia Care Pascoe Vale

CraigCare uses an innovative I AM ME model for dementia care which ensures dignified and holistic care for those with memory loss. The clear focus is on what’s best for the individual. With your help, our team gain an understanding of each resident’s life experiences and interests. Our care team help families to understand dementia and enjoy quality time together.

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Palliative Care Pascoe Vale

Palliative care is more than just health needs. Our team consists of dedicated nurses, doctors, social workers and spiritual workers who provide compassionate and supportive holistic care. We support people to live as fully and as comfortably as possible.

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Voices of Trust: Our CraigCare Pascoe Vale Home

"I would like to say a big thank you to the Lifestyle Team for the special Father’s day celebration. Everything was so well organised and the platters were delicious. We really enjoyed the celebration and appreciate all the effort that went into making it such a lovely occasion."

"I am very happy with my Pamper Session as part of my Enhanced Everyday Living services. I am most pleased with the colour and I’m very happy with how my nails look and I can now flash them to everyone."

"Thank you to the staff for the care, compassion and support you continue to provide to Mum. We greatly appreciate the way you care for her and keep us informed and involved as her family. Your kindness, professionalism and communication give us confidence that Mum is safe and well supported."

"I was excited to go on the bus trip to see the Sound of Music concert yesterday. I had been looking at my ticket in my wardrobe all week… I love going out with my friends to new places and I enjoyed watching the show and singing along to the songs. The drive was fun and we laughed the whole trip. Thank you for taking me and making me feel special."

"My family and I were impressed with the high quality of care provided. We were really blown away by the patient, consistent and loving care shown to Mum by her regular carers who made an enormous difference to Mum - offering her respect, humour, understanding, friendship, cultural exchange and more. They are the reasons Mum felt at home at CraigCare. I honestly can't speak more highly of them, of their teamwork and good spirits that bring joy and humanity."

"I am so happy Mum is with you and am so appreciative of the care and effort from every person that works there."

"Her memory is not good, but she can remember the outings and the special times."

"Mum is on the Higher Everyday Living "Gold Package". A fantastic initiative. Mum has enjoyed being at CraigCare but the package has only made her time there so much more enjoyable."

"Everyone is so lovely and caring. The team you have are amazing."

"People are always nervous when life gets to a point where a loved one needs to go into aged care. I can only say positive things about CraigCare and all the staff. Mum has been so happy."

"The ‘string your necklace’ was a great experience. I made a nice bracelet for my wife and she loved it, Thank you for this experience."

"Thank you for organising for me to play the piano with some of the other residents. It was a wonderful feeling and I really enjoyed myself."

"The horses were amazing yesterday. My granddaughter also loved and enjoyed it- it was beautiful. The Lifestyle team do wonderful things here for us."

"Thank you so much for putting on such tasty and elegant High Tea again for us. Just beautiful. I always have a good laugh and enjoy the company. It helps me make new friends."

"Dad went to the beach yesterday as part of the Everyday Living Services. My heart was so happy. Thanks for sending through some photos too, they are so lovely."

"Wish to thank all the staff for the wonderful care of Mum during her respite accommodation at Pascoe Vale. She has been so happy and felt included in everything that was happening. She made some lovely friends and enjoyed the activities. Her room was beautiful and she especially loved the garden view. You made her stay so special and we thank you all. We can’t say how much we appreciated your care."

"Special thanks to the dedicated carers, nurses, clinical care coordinator and associated staff. Their care and compassion given to Mum and the other residents is greatly appreciated. They are a special group and we have grown fond."

"Many thanks for the thoughtful gift that you gave my husband on Father's Day. It is one of those many lovely touches that makes CraigCare Pascoe Vale such a great place. At every level, the staff are so kind and considerate."

"I loved the dancing, the music by Mr Jones, the company of others I met in the Fawkner community and the other residents from CraigCare Plumpton Villa. It was a good day out. The food was lovely and thank you Pam from the lifestyle team for dancing with me and my walking stick."

"I thoroughly enjoyed the entertainment. It was excellent. I enjoyed watching everyone dancing. As I had a broken rib and I couldn’t dance, I sang along to all the songs - lost my voice from singing. I had the best day I have had in many years. It was great fun and wonderful."

"I always look forward to the exercise group. Thank you for always making us all happy."

"We, as a family, are very happy with the care being given to our mother. The nursing staff and carers are all very caring, friendly and we are always updated with any concerns relating to Mum’s health."

"Thank you for all you do for Dad. Dad loved it at Morning Melodies. The photos you sent me of Dad are fantastic. You are all amazing, and I appreciate it."

"Thank you for organising Italian Day Celebration. My father and I had a wonderful time. He was so happy and loved the music. Thank you, it was fantastic. Great work always."

"It was so much fun at Morning Melodies. The food was yummy and the music was great."

"I really enjoyed arts and craft yesterday, being in company of other ladies. It was good thinking and creating a nice picture on the canvas - very enjoyable."

"I would like to say a big thank you to Chef and his staff for providing us with a wonderful Mother’s Day breakfast. Even as I was approaching the dining room my nostrils began twitching as I inhaled the aromas emanating from the kitchen. And when I entered the dining room and caught sight of the beautiful spread my senses reeled and my eyes popped from their sockets. This was the nicest way to start a bright and beautiful Mother’s Day."

"I am very happy that l selected CraigCare for my husband. Every time l come to the home the staff are friendly and always smile. I am also happy that lifestyle staff invite and encourage my husband to participate in daily activities."

"My relative who is a resident at CraigCare Pascoe Vale loves all the activities and the enthusiasm and encouragement and help provided by the lifestyle staff. The coordinators are really excellent."

"Thank you to the lifestyle team. The activities are amazing, full of fun and enjoyable. Great atmosphere to be in."

"Everyone has gone above and beyond to meet Dad’s needs and this is very much appreciated."

"I am so grateful and very happy to be part of CraigCare Pascoe Vale as a volunteer Monday mornings. I feel so happy and comfortable with the staff and residents. The home is always very clean and I really love coming here."

"I was visiting Dad last week and he recently had all his picture frames put up. The room looks fantastic and you have done an excellent job."

"Our Mum really loved the Elvis entertainer this afternoon and she couldn’t stop smiling and moving to the music."

"We are so happy with the wonderful care Jim is receiving. Everyone here is lovely. We could not have made a better choice for him. Thank you!"

"I want to thank everyone at CraigCare Pascoe Vale for the exceptional care and support you showed our father during his stay. We especially would like to thank staff for their patience and understanding with Dad as well as the exceptional warmth offered to Mum and the rest of us family members. It’s a hard thing to give up your father to be cared for by others but you quickly earned our confidence and trust that Dad was in excellent hands."

“The CraigCare Pascoe Vale home is well managed by Mirasol. The staff are respectful of the residents. I’m always well informed of any concerns about my Mum.”

“Staff are kind and respectful. Staff and management listen to your issues.”

“The staff are caring. The home is clean. The residents are well looked after. Families have peace of mind.”

“The staff treat me with respect and are very helpful. I enjoy all activities. I love living here. I am very happy.”

“My Mum is looked after well at CraigCare Pascoe Vale. Staff communicate well and management listens.”

“I always know what is going on. I am very happy here. I am happy with all the activities on offer.”

“Friendly and approachable staff. Very clean. Lovely comfortable surroundings and gardens.”

“The relationship of the home with the residents is spontaneous. We feel warmly accepted within the whole home. When we come here, we are introduced as part of their home, as family. I am glad to be a resident here.”

“CraigCare Pascoe Vale is clean, neat and tidy. The staff are friendly and Dad tells everyone he is happy and he loves it there and the staff, so this makes me very happy.”

“I am respected by all staff. The home is very clean. I love all the activities with lots of fun and social interaction with others here at Craigcare Pascoe Vale.”

“Excellent communication with families”

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Mornington,
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Single level building which feels more like a home than residential aged care. Learn more about our options for Aged Care in Mornington by clicking below.

Plumpton Villa, Glenroy, VIC

With our neighbour being Clarke Reserve, there’s plenty of walking tracks & park time to enjoy. Learn more about our options for Aged Care in Glenroy by clicking below.

Connect With CraigCare Pascoe Vale

New Enquiries

If you have any questions about CraigCare, our friendly Admissions team will be happy to help. Please contact them by calling 0468 718 856 or by completing the form below to send an online message.

EXISTING RESIDENTS

Contact CraigCare Pascoe Vale

Fill in the form to get in touch via email. Alternatively, you can phone our home directly using the phone number posted below if you’d like a faster response or to speak to someone at the home.

Name

CraigCare Pascoe Vale

Address

1A Virginia St, Pascoe Vale, VIC, 3044

New Enquiries Phone

0468 718 856

CraigCare Pascoe Vale Phone

(03) 8311 3700

Please Use Form On This Page

Feedback

Submit Feedback Here

Opening Hours

Open 24 Hours

RESIDENTIAL AGED CARE PASCOE VALE

Individualised & Compassionate Residential Aged Care In Pascoe Vale

CraigCare Pascoe Vale

Life At CraigCare Pascoe Vale

Victor’s Got a Soft Spot for Diego!

Sunshine, Family Time & a Special Visit!

A Familiar Kind of Love

Happy 3rd Birthday, Diego!

Sharing a Lifelong Love of Music and Poetry

The Price Is Right!

Early Intervention Rehabilitation and Reablement Success Stories

Marj's Story

Daphne's Story

Leo's Story

Merlyin's Story

June's Story

Raymond's Story

Your Comfort: Features and Services

Elevate Your Everyday With Our ELS Concierge Service

Meet Diego - A Very Special Member of Our Team

A Look Inside CraigCare Pascoe Vale

Your Room Options & Pricing Information

Enhanced Everyday Living Package

Meet The Heart Of Your Home

A Warm Welcome Made Simple: Our 4-Step Admission Process

Start the Conversation

Come and Visit Our Homes

Understand Everything Clearly

Settle in and Feel at Home

Speak To An Aged Care Expert

Our Care - Your Way

Permanent Care Pascoe Vale

Respite Care Pascoe Vale

Dementia Care Pascoe Vale

Palliative Care Pascoe Vale

Voices of Trust: Our CraigCare Pascoe Vale Home

Our Other Aged Care Homes In Melbourne

Berwick,VIC

Moonee Ponds,VIC

Mornington,VIC

Plumpton Villa, Glenroy, VIC

Connect With CraigCare Pascoe Vale

New Enquiries

Contact CraigCare Pascoe Vale

Send A Message

Our Person-Centred Care, Captured On Film

Our Person-Centred Care, Captured On Film

A Warm Welcome Made Simple:
Our 4-Step Admission Process

Start the
Conversation

Come and Visit
Our Homes

Understand
Everything Clearly

Settle in and
Feel at Home

Berwick,
VIC

Moonee Ponds,
VIC

Mornington,
VIC