RESIDENTIAL AGED CARE MOONEE PONDS

Individualised & Compassionate Care So You Can Live Your Life Your Way

We’re a Moonee Ponds aged care provider who listens to your needs and desires and then works to provide tailored care and lifestyle options for you so you can retain the choice to live life your way. If you’re looking for personalised 24/7 care delivered with kindness, dignity and respect – reach out to our friendly team using the buttons below.

CraigCare Moonee Ponds

A Place with History, Heart, and Home

Once the Essendon District and Memorial Hospital – built in honour of WWII service members – CraigCare Moonee Ponds has a rich legacy of care dating back to 1964.

Today, that same spirit continues in our redesigned home offering 106 spacious private rooms and nine apartment-style suites.

Our rooms are among the largest in Melbourne, allowing couples to stay together and residents to bring treasured pieces from home – your dining table, favourite recliner, or chest of drawers – to make your space truly yours.

At CraigCare Moonee Ponds, we don’t just provide care – we nurture friendships, share smiles, and create a place where you truly belong. Here, you’re family, and every moment matters.

Man in chair looking at woman with light blonde hair smiling

STORIES FROM OUR HOME

Life At CraigCare Moonee Ponds

From celebrations and outings to the small everyday moments, this is just a snapshot of what life looks like at CraigCare Moonee Ponds. Click here to read ALL our Moonee Ponds stories.

An old lady is exercising along with her trainer.

Wellness That Enriches Every Day

Our Wellness Program is all about helping residents live a healthier, happier, more connected life-every single day.

Run by our own caring team of health professionals, it supports physical strength, emotional wellbeing, and personal independence. From physio and nutrition to art therapy, meditation, and social support, everything is designed to boost mobility, confidence, and joy.

Additionally, all of our residents have access to our social workers who are just one part of our clinical and allied health team. They provide emotional and practical support, help families navigate the transition into care, and along with our whole team help connect residents with the right resources to enhance wellbeing.

Whether it’s staying active, connecting with others, or simply feeling more like yourself, our goal is simple: to help you live well, with purpose and everything that matters most to you.

Real Stories, Real Joy

Our Wellness Program empowers residents to feel healthier, more connected, and confident in their daily lives. These personal stories show how tailored support, meaningful activities, and genuine connection can make every day more fulfilling. Click below to see how our residents are enjoying life to the fullest at CraigCare Moonee Ponds.

John

When John first arrived at CraigCare Moonee Ponds, he wasn’t doing any exercise. But with gentle encouragement and support from our Wellness team, he quickly gained strength, balance, and confidence.

Today, John completes high-intensity intervals on the treadmill and bike, lifts 3kg dumbbells, and can balance independently on a stability pad—something he couldn’t imagine doing just weeks earlier.

“The staff helped me get my balance back and walk properly. I feel better, more confident, and I’ve met great people. Come and try it—it’s great!”

John’s progress is just one example of how small steps can lead to big changes.

Lyn

Lyn joined us for a short respite stay after surgery – and left feeling fully recovered, well cared for, and genuinely uplifted.

She loved the company, social activities, and delicious meals, describing her stay as “Like being in a hotel, with the comfort of knowing all my clinical needs were looked after.”

One of her favourite moments? Watching planes from her room’s expansive Melbourne view and imagining the adventures they were off to.

Marg & Don

Marg and Don stayed with us while their family took a well-deserved holiday – and enjoyed every moment together in one of our private couples’ rooms.

Marg’s favourite moments included the wellness and social activities, as well as weekly visits to the children at Goodstart Early Learning, which is right next door. Don especially appreciated the caring and friendly staff.

Their family enjoyed peace of mind knowing Marg and Don were happy and well cared for – and now Marg and Don are considering making CraigCare Moonee Ponds their permanent home.

Early Intervention Rehabilitation and Reablement Success Stories

Our program helps residents regain strength, mobility, and independence with expert care from Ash Bhoina and the Physiocare Rehab team. Residents’ stories show how early support boosts health and social connections – helping them live their best lives every day. Click below to read their inspiring journeys.

Your Comfort: Features and Services

Please note, an additional fee may apply for certain services.

24/7 Registered Nurses
In-House Dietician
In-House Social Worker
Onsite
Café
Fresh Meals Cooked In-House Daily
Leisure & Lifestyle Program Daily
Accessible & Multiple Courtyards
Outings On Our Private Buses
Private Family Dining & Function Rooms
Designated Outside Smoking Area
Hair Salon & Beauty Services
Ample On-Site Parking
Visiting Pets Welcome
Sapana Tamang

Elevate Your Everyday With Our ELS Concierge Service

Our Concierge, Spana, is that special person who helps your loved one feel fully supported and comfortable in their new home, right from the very first day. They provide a familiar face, a warm welcome, a listening ear, and gentle guidance, ensuring the transition into our home feels smooth, highly personalised, and supportive for both residents and their families.

By taking the time to truly get to know your loved one, our Concierge provides individualised daily support and companionship. They help your loved one settle in at their own pace and build meaningful social connections with like-minded people, quickly nurturing friendships that bring comfort, joy, and a strong sense of belonging.

With care and attention to the little things that matter most to your loved one, our Concierge coordinates personalised services, social opportunities, and everyday support. From organising appointments and celebrating special moments to supporting regular connections with family and friends, everything is approached with a genuine understanding of what makes life fulfilling for your loved one.

Our Concierge is here to make sure your loved one starts and finishes their day with a feeling of joy, happiness and purpose.

Our Concierge service is available on weekdays and as part of our Enhanced Everyday Living Package.

A Look Inside CraigCare Moonee Ponds

Your Room Options & Pricing Information

We understand that choosing the right room and pricing option is an important decision. If you have any questions or would like help figuring out what works best for you, our friendly Admissions team is here to support you every step of the way. Please don’t hesitate to call our Victorian team on 0468 718 856, or click here to submit an online enquiry. We’re ready to listen, answer your questions, & make the process as easy as possible.

DescriptionOption 1 - Maximum RADOption 2 - Maximum DAPOption 3 - Combination
RAD = 50%DAP = 50%
Standard Single$400,000$93.26$200,000$46.63
Standard Single$580,000$135.22$290,000$67.61
Premium Single$785,000$183.02$392,500$91.51
Deluxe Single$815,000$190.01$407,500$95.00
One Bedroom Suite$915,000$213.33$457,500$106.66
Two Bedroom Suite$915,000$213.33$457,500$106.66

Enhanced Everyday Living Package

Image of chief putting together a plate of food.

At CraigCare Moonee Ponds, the Enhanced Everyday Living Services are a set of optional extras designed to bring more enjoyment, connection, and comfort to your days.

Choose from weekday Concierge support for daily activities and social connection; a Dining Upgrade with wider meal choices, wines, beers and soft drinks with meals, plus a hot breakfast twice weekly; monthly Pamper Sessions with a hand massage and manicure; Streaming Services (Netflix/Foxtel); a Private Phone landline with unlimited local calls; high-speed Wi-Fi; monthly Bus Outings to local destinations; and weekly small-group Group Fitness Sessions.

Take individual services, or choose from four packages – Platinum, Gold, Tech-Enhanced, or Premier Dining. If your needs change, you can add, switch, pause, or opt out at any time.

Click below to download the CraigCare Moonee Ponds brochure and see everything that’s included.

Image of chief putting together a plate of food.

Meet the Heart of Our Home – Your Leadership Team

At CraigCare Moonee Ponds, our dedicated leadership team is more than just experienced — they take the time to truly get to know you. They’re here to support your wellbeing, listen to what matters most, & create meaningful ways for you to stay connected, involved, & valued every day.

Mary Jossey

Home Manager

Maria Mei

Infection Prevention and Control (IPC) Lead

Arju Thapa

Clinical Care Coordinator

Rudolf Mitra

Clinical Care Coordinator

Jasdeep Kaur

Administrative Coordinator

Paula Bustos

Lifestyle Coordinator

Sapana Tamang

Concierge

Hemal Perera

Head Chef

Grant Thorton

Maintenance Officer

Alessandro Di Rienzo

Maintenance Officer

A Warm Welcome Made Simple:
Our 4-Step Admission Process

We know that choosing a residential aged care provider is not just a practical decision – it’s an emotional one too. That’s why we’ve made our admission process as easy and comforting as possible. At CraigCare, you’re not just moving into a home – you’re becoming part of a close-knit community where genuine care, connection, and a sense of belonging are at the heart of everything we do. Our caring Admissions team is here to walk alongside you & your family every step of the way. If you have any questions, we’re only a phone call away on 0468 718 856, or you can click here to send an online enquiry.

STEP 1

Start the
Conversation

Reach out to our friendly team – we’re here to listen, answer your questions, and support you from the very beginning.

STEP 2

Come and Visit
Our Homes

Explore our warm and welcoming homes, meet the team, and feel the sense of community for yourself.

STEP 3

Understand
Everything Clearly

We’ll explain the process, fees, and funding options with simplicity and transparency – always at your pace.

STEP 4

Settle in and
Feel at Home

When the time feels right, complete your application and let us help your loved one settle in with care, dignity, and a true sense of belonging.

Speak To An Aged Care Expert

We’re here to support you every step of the way. If you’d like to speak with one of our friendly Admissions team members, please call our Victorian team on 0468 718 856, or click here to submit an online enquiry.

Our Care - Your Way

Everyone’s care journey is different, and at CraigCare Moonee Ponds, we’re here to support yours – every step of the way. We offer a range of aged care services to suit a variety of needs, from low to high care and everything in between. Have questions or not sure which option is right for you or your loved one? Our friendly team is just a call away on 0468 718 856, or you can click here to send an online enquiry.

Permanent Care

Our permanent residential aged care homes provide 24/7 on-site nursing care with all the comforts of home, including delicious home-cooked meals and extensive lifestyle activities. You stay in charge of how you run your day and how you are cared for, just like you would if living in your own home. CraigCare encourages each resident to remain as independent as possible.
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Respite Care

Short Term Care or Respite Care is temporary residential aged care, ideal for carers seeking a short-term break, post-hospital care providing temporary support before returning home and those needing emergency respite. Respite care residents receive all the benefits of being a permanent resident, ensuring they feel right at home—no minimum stay requirement.
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Dementia Care

CraigCare uses an innovative I AM ME model for dementia care which ensures dignified and holistic care for those with memory loss. The clear focus is on what’s best for the individual. With your help, our team gain an understanding of each resident’s life experiences and interests. Our care team help families to understand dementia and enjoy quality time together.
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Palliative Care

Palliative care is more than just health needs. Our team consists of dedicated nurses, doctors, social workers and spiritual workers who provide compassionate and supportive holistic care. We support people to live as fully and as comfortably as possible.
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Voices of Trust: Our CraigCare Moonee Ponds Home

Our Other Aged Care Homes In Melbourne

Outside view of CraigCare Berwick Aged Care Home.

Berwick,
VIC

A close-knit community that fills the home with laughter and friendship. Learn more about our options for Aged Care in Berwick by clicking below.

Outside view of CraigCare Mornington Aged Care Home.

Mornington,
VIC

Single level building which feels more like a home than residential aged care. Learn more about our options for Aged Care in Mornington by clicking below.

Outside view of CraigCare Pascoe Vale Aged Care Home.

Pascoe Vale,
VIC

Built with a focus on personal space & multiple outdoor spaces with beautiful gardens. Learn more about our options for Aged Care in Pascoe Vale options by clicking below.

Outside view of CraigCare Plumpton Villa Glenroy Aged Care Home.

Plumpton Villa, Glenroy, VIC

With our neighbour being Clarke Reserve, there’s plenty of walking tracks & park time to enjoy. Learn more about our options for Aged Care in Glenroy by clicking below.

Connect With CraigCare Moonee Ponds

New Enquiries

If you have any questions about CraigCare, our friendly Admissions team will be happy to help. Please contact them by calling 0468 718 856 or by completing the form below to send an online message. 

EXISTING RESIDENTS

Contact CraigCare Moonee Ponds

Fill in the form to get in touch via email. Alternatively, you can our home directly using the phone number posted below if you’d like a faster response or to speak to someone at the home. 

Name

CraigCare Moonee Ponds

Address

Level 4 & 5/88 Holmes Rd, Moonee Ponds, VIC 3039

Email

Please Use Form On This Page

Opening Hours For New Enquiries

Open 24 Hours

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Our Person-Centred Care, Captured On Film

Our Person-Centred Care, Captured On Film